Hong Kong&Taiwan Delivery

(A) Hong Kong - Standard Delivery Mail:

Orders values that are under 20USD are delivered via Hong Kong Postal - Standard Delivery Mail and unfortunately cannot be tracked. Please make sure to keep an eye on the shipping confirmation email. And if your package doesn't arrive after your designated address 10 working days after receiving your shipment confirmation, please immediately 
contact customer services
. We can only accept a claim for loss after this time has passed, so please hold tight before getting in touch.

 

(B) Express Orders for Hong Kong, Macau and Taiwan:

(i) Hong Kong: Orders values over 20USD will be delivered via SF Express

(ii) Macau: All orders are delivered via SF Express only.

(iii) Taiwan: All orders are delivery via SF Express only. Customers are given a choice of using "Cash on Delivery (COD)" service or to prepay their shipping charges with us. Shipping charges are free if the order values totals up to being over 70USD.

*TRACK MY ORDER: Please track your delivery parcel with SF Express after being provided with a 12 digit tracking number from our shipment confirmation email (eg. 856469123007). Click here to view details on delivery tracking.

 

Table 1. Standard & Express orders for Hong Kong, Macau and Taiwan.

Destination

Method

Timescale:

Cost

Hong Kong

Hong Kong

Standard

6-10 working days

Free for all orders

Express

4-8 working days

 

Free for 70USD and over

 

Macau

Express

4-8 working days

Taiwan

Taiwan

COD - Express

4-8 working days

Express

4-8 working days

 

Q: How do I get shipping estimates for orders? (Macau & Taiwan Buyers only)

International Shipping & Handling varies depending on your location of city or country. You may get shipping estimates for your order by the following steps below:

1. Collect your favourite items into your shopping cart by selecting "add to cart" where you can find this button on every product page.

2. View your shopping cart by selecting "cart" on the top right corner on the header.

3. Scroll to the bottom of the page and you will find the section "Estimate Shipping & Taxes".

4. Select your country and fill in the zip/postal code. (If you don't have one, just fill in "00000")

5. And now you will get the estimated shipping cost for your order!